In the midst of technological hiccups, even our trusty iPhones can sometimes leave us in a state of frustration. Discovering that your iPhone won’t boot and seems frozen or unresponsive can be a perplexing situation. But fear not, as this article aims to guide you through the process of fixing your iPhone, reviving it from its icy slumber and bringing it back to life. So, let’s dive into the world of troubleshooting and resolve this puzzling dilemma together.
Troubleshooting steps for a black or frozen screen
Troubleshooting Steps for a Black or Frozen Screen:
1. Connect your device to a computer using a charging cable and launch iTunes or Finder (on Mac).
2. Press and quickly release the volume up button, then press and quickly release the volume down button. Press and hold the side button until you see the recovery mode screen.
3. In iTunes or Finder, a message will appear asking if you want to restore or update your iPhone. Choose the option to restore.
4. If the restore process doesn’t resolve the issue, try force restarting your iPhone. Press and quickly release the volume up button, then press and quickly release the volume down button. Press and hold the top button until you see the Apple logo.
5. If the screen is still black or frozen, try charging your iPhone. Connect it to a power source using a charger and wait for a few minutes.
6. If none of the above steps work, it’s recommended to contact Apple Support for further assistance.
Remember to backup your iPhone regularly to avoid data loss in case of a software crash or other issues.
Specific steps for iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
- Force restart the device
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Press and hold the Side button until the Apple logo appears.
- Connect the device to a computer and update it using iTunes or Finder
- Connect the iPhone to a computer using a Lightning to USB cable.
- If using a Mac with macOS Catalina 10.15 or later, open Finder. If using a PC or a Mac with macOS Mojave 10.14 or earlier, open iTunes.
- Select the iPhone when it appears in Finder or iTunes.
- In the Summary or General tab, click on the Check for Update button.
- Follow the on-screen instructions to update the iPhone.
- Put the device in Recovery Mode and restore it using iTunes or Finder
- Connect the iPhone to a computer using a Lightning to USB cable.
- If using a Mac with macOS Catalina 10.15 or later, open Finder. If using a PC or a Mac with macOS Mojave 10.14 or earlier, open iTunes.
- Force restart the iPhone by pressing and quickly releasing the Volume Up button, then the Volume Down button, and finally holding the Side button until the recovery mode screen appears.
- In Finder or iTunes, you should see a prompt to Restore or Update the iPhone. Click on the appropriate option.
- Follow the on-screen instructions to restore the iPhone to its factory settings.
- Use DFU (Device Firmware Update) mode to restore the device
- Connect the iPhone to a computer using a Lightning to USB cable.
- If using a Mac with macOS Catalina 10.15 or later, open Finder. If using a PC or a Mac with macOS Mojave 10.14 or earlier, open iTunes.
- Force restart the iPhone by pressing and quickly releasing the Volume Up button, then the Volume Down button, and finally holding the Side button until the screen turns black.
- While still holding the Side button, press and hold the Volume Down button for 5 seconds. Then, release the Side button while continuing to hold the Volume Down button for another 10 seconds.
- In Finder or iTunes, you should see a prompt to Restore the iPhone. Click on the appropriate option.
- Follow the on-screen instructions to restore the iPhone using DFU mode.
Specific steps for iPhone 7 or iPhone 7 Plus
1. Press and hold the side button and the volume down button simultaneously.
2. Keep holding both buttons until you see the Apple logo on the screen.
3. If the logo appears, release the buttons and wait for the iPhone to boot up.
4. If the logo doesn’t appear after 10 seconds, connect your iPhone to a computer with iTunes installed.
5. Launch iTunes and force restart your iPhone again by pressing and holding the side button and volume down button.
6. When prompted with the option to Restore or Update your device, choose Update.
7. Follow the on-screen instructions to complete the update process.
8. If the update doesn’t resolve the issue, select the Restore option in iTunes to erase your iPhone and set it up as new.
9. Make sure to back up your data before restoring if possible.
10. If the problem persists, contact Apple Support for further assistance.
Remember to back up your data regularly to prevent any potential data loss.
Specific steps for iPhone 6s and earlier, including iPhone SE (1st generation)
Specific Steps for iPhone 6s and earlier, including iPhone SE (1st generation):
1. Start by performing a force restart. Press and hold the Home button and the top button (or side button) simultaneously until the Apple logo appears. This may resolve minor software issues and get your iPhone to boot up again.
2. If the force restart doesn’t work, connect your iPhone to a computer with iTunes installed. Launch iTunes and follow the on-screen prompts to put your iPhone into recovery mode. Once in recovery mode, choose the option to restore your iPhone. Note that this will erase all data on your device, so make sure you have a backup.
3. If the previous steps didn’t fix the issue, you may need to visit an authorized service provider or contact Apple Support for further assistance. They can help diagnose and fix any hardware-related problems that are causing your iPhone to freeze or be unresponsive.
Remember to always keep your iPhone’s software up to date and regularly back up your data to prevent potential issues.
Solutions for when iPhone turns on but gets stuck during start up
If your iPhone gets stuck during startup and won’t boot, follow these solutions to resolve the issue:
1. Force restart your iPhone: Press and hold the Power button and Volume Down button simultaneously until the Apple logo appears. This can help resolve minor software glitches that may be causing the startup problem.
2. Update your iPhone’s software: Connect your iPhone to a stable Wi-Fi network and go to Settings > General > Software Update. If an update is available, download and install it to fix any bugs or compatibility issues.
3. Restore your iPhone using iTunes: Connect your iPhone to a computer with iTunes installed. Open iTunes and select your iPhone. Click on “Restore iPhone” and follow the on-screen instructions to restore your device to its factory settings. Be sure to back up your data beforehand.
4. Seek professional assistance: If the above solutions don’t work, consider contacting Apple support or visiting an authorized service center for further assistance. They can diagnose and resolve any hardware-related issues that may be causing the startup problem.
Remember to always back up your data regularly to prevent data loss in case of any issues.
Must-know reasons why an iPhone won’t turn on
- Power drain: If your iPhone won’t turn on, it could be due to a drained battery. Connect it to a power source and wait a few minutes to see if it powers on.
- Software glitches: Sometimes, a frozen or unresponsive iPhone can be caused by software issues. Try force restarting your device by following the appropriate steps for your model.
- Update problems: If you recently updated your iPhone’s software, it might be causing the booting issue. Consider connecting it to a computer and using iTunes to update or restore the device.
- Hardware damage: Physical damage to the iPhone, such as a damaged display or liquid ingress, can prevent it from turning on. Inspect the device for any visible damage.
- Charging port issues: A faulty or dirty charging port can interfere with the device’s ability to charge or turn on. Clean the port carefully or consider seeking professional help.
- Malfunctioning power button: A stuck or unresponsive power button can make it difficult to turn on the iPhone. Try pressing it firmly but gently a few times to see if it resolves the issue.
- Overheating problems: iPhones are designed to shut down when they overheat. If your device feels excessively hot, let it cool down for a while before attempting to turn it on.
- Software conflicts: Certain apps or settings might conflict with the iPhone’s software, causing it to freeze or fail to boot. Consider performing a factory reset or restoring from a backup to eliminate any software conflicts.
- Hardware failure: In rare cases, a hardware component like the logic board or battery may have failed, preventing the iPhone from turning on. Professional repair might be required in such situations.
Low success rate fixes for an iPhone that won’t turn on (charge, hard reset, factory reset)
If your iPhone won’t turn on, there are a few low success rate fixes you can try before seeking professional help.
First, make sure your iPhone is charged by connecting it to a charger. If it still won’t turn on, try a hard reset by following these steps:
1. Press and quickly release the Volume Up button.
2. Press and quickly release the Volume Down button.
3. Press and hold the Side button until you see the Apple logo.
If a hard reset doesn’t work, you can attempt a factory reset. However, please note that this will erase all data on your iPhone, so make sure you have a backup. To perform a factory reset:
1. Connect your iPhone to a computer with iTunes installed.
2. Open iTunes and select your iPhone.
3. Click “Restore iPhone” and follow the on-screen instructions.
If none of these solutions work, it may be a hardware issue, and you should consider contacting Apple Support or visiting an authorized service provider.
High success rate fixes for an iPhone that won’t turn on without data loss
If your iPhone is unresponsive and won’t turn on, there are high success rate fixes that can resolve the issue without data loss. Follow these steps to get your iPhone back up and running:
1. Force Restart: Press and quickly release the Volume Up button, then do the same with the Volume Down button. Finally, press and hold the Side button until the Apple logo appears.
2. Charge and Restart: Connect your iPhone to a power source and let it charge for at least 15 minutes. Then, try to force restart it again.
3. Update Software: Make sure your iPhone has the latest software update. Go to Settings > General > Software Update to check for any available updates.
4. Restore via iTunes: If the above steps didn’t work, you can try restoring your iPhone using iTunes. Connect your iPhone to a computer with iTunes installed, and follow the on-screen instructions to restore your device.
Remember, these solutions have a high success rate, but they may not work in all situations. If your iPhone still won’t turn on, it may require further assistance from an authorized service provider.
Steps to fix iPhone won’t turn on via iOS system repair tool
1. Connect your iPhone to a computer with the iOS system repair tool installed.
2. Launch the iOS system repair tool and select the option to fix a frozen or unresponsive iPhone that won’t boot.
3. Follow the on-screen instructions to put your iPhone into recovery mode.
4. Once your iPhone is in recovery mode, the iOS system repair tool will detect it and display the device information.
5. Click on the “Fix Now” button to initiate the repair process.
6. The tool will automatically download the necessary firmware to fix your iPhone.
7. Wait for the repair process to complete.
8. After the repair is finished, your iPhone should restart and turn on normally.
9. Disconnect your iPhone from the computer and check if it is functioning properly.
Note: Make sure to backup your iPhone data before initiating the repair process to avoid any potential data loss.
Contacting Apple Support for help with an iPhone that won’t turn on
If your iPhone won’t turn on and you’re experiencing a frozen or unresponsive screen, contacting Apple Support can provide the necessary assistance. Follow these steps to reach out for help:
1. Visit the Apple Support website or use the Apple Support app.
2. Choose the “iPhone” category from the list of products.
3. Select “Start a repair request” or “Contact Support” to initiate the process.
4. Describe the issue you’re facing with your iPhone not turning on and provide any relevant details.
5. Follow the prompts to schedule a call with an Apple Support representative or arrange for repair service.
6. Be prepared to provide your iPhone’s serial number, purchase date, and any warranty or AppleCare information.
Remember, Apple Support experts are available to guide you through troubleshooting steps, software updates, or recommend repair options to resolve the issue.
Additional fixes for common iPhone issues
- Perform a force restart: Press and hold the Power button and either the Volume Up or Volume Down button simultaneously until the Apple logo appears.
- Update your iPhone: Go to Settings, tap General, then Software Update. If an update is available, download and install it.
- Reset all settings: Navigate to Settings, tap General, select Reset, and choose Reset All Settings. Keep in mind that this won’t erase your data, but you’ll need to reconfigure your preferences.
- Restore iPhone with iTunes: Connect your iPhone to a computer, open iTunes, and select your device. Click on “Restore iPhone” and follow the on-screen instructions.
- Use recovery mode: Connect your iPhone to a computer with iTunes open. Force restart your device while connected, and when the recovery mode screen appears, choose the “Update” or “Restore” option.
- Contact Apple Support: If none of the above steps resolve the issue, reach out to Apple Support for further assistance.
Troubleshooting steps for iPhone 13 that won’t turn on
If your iPhone 13 is frozen or unresponsive and won’t boot, follow these steps to try and resolve the issue:
1. Force restart your iPhone: Press and quickly release the volume up button, then press and quickly release the volume down button. Finally, press and hold the side button until the Apple logo appears.
2. Check the battery: Ensure that your iPhone has sufficient charge. Plug it into a power source and let it charge for at least 30 minutes before attempting to turn it on again.
3. Connect to iTunes: If the previous steps didn’t work, connect your iPhone to a computer with iTunes installed. Open iTunes and follow the on-screen instructions to restore or update your device.
4. Contact Apple Support: If your iPhone still won’t turn on after trying the above steps, it may require further assistance from Apple Support. Reach out to them for additional guidance and potential solutions.
Remember, these troubleshooting steps are specific to the iPhone 13 model and can help resolve issues related to a frozen or unresponsive device that won’t boot.
