Logitech Wireless Keyboard Intermittently Stops Working

I recently encountered a frustrating issue with my Logitech wireless keyboard: it would intermittently stop working.

Fixes to try for intermittent keyboard issues

  • Replace the batteries: Sometimes, weak batteries can cause intermittent keyboard issues. Swap out the old batteries with fresh ones to see if that resolves the problem.
  • Reposition the receiver: Make sure the wireless receiver is within range and properly connected to the computer. Try moving it to a different USB port or closer to the keyboard.
  • Check for interference: Other wireless devices or objects like metal surfaces can interfere with the keyboard’s signal. Keep the keyboard away from sources of interference and test it in a different location if possible.
  • Update the keyboard drivers: Outdated or incompatible drivers can cause issues. Visit the manufacturer’s website to download and install the latest drivers for your Logitech wireless keyboard model.
  • Reset the keyboard: Some keyboards have a reset button or a specific key combination to reset its connection. Consult the user manual or look for instructions on the manufacturer’s website.
  • Clean the keyboard: Dust, debris, or spilled liquids can affect the keyboard’s functionality. Gently clean the keys and the surface using a soft cloth or compressed air.
  • Try a different USB port: If using a USB receiver, try plugging it into a different USB port on your computer. A faulty USB port could be causing the intermittent issues.
  • Restart the computer: Sometimes, a simple restart can resolve temporary software glitches or conflicts causing the keyboard to stop working intermittently.
  • Contact customer support: If none of the above fixes work, reach out to Logitech’s customer support for further assistance or consider getting a replacement if your keyboard is still under warranty.

Checking power management and Windows updates

Power management settings and Windows update screen

To troubleshoot an intermittent issue with a Logitech wireless keyboard, you should first check the power management settings on your computer. Sometimes, power-saving features can interfere with the keyboard’s functionality.

To do this, open the Control Panel on your Windows 10 computer and navigate to the Power Options. Make sure to select the “High Performance” power plan to ensure that your computer doesn’t enter sleep mode or turn off USB devices.

Next, check for any pending Windows updates. These updates often include important bug fixes and driver updates that can resolve keyboard issues. Open the Settings app and go to the “Update & Security” section. Click on “Check for updates” and let Windows download and install any available updates.

If the issue persists, you may need to update the keyboard’s device driver. Open the Device Manager, locate the keyboard under the “Keyboards” category, and right-click on it. Select “Update driver” and choose the option to search automatically for updated driver software.

If none of these steps resolve the problem, it’s worth considering other factors like software conflicts or hardware issues. You can try uninstalling any recently installed software or drivers that might be causing conflicts. Additionally, you may want to test the keyboard on a different computer or try a different wireless dongle to rule out any hardware problems.

Remember to always consult Logitech’s support resources or reach out to their customer service for further assistance.

Note: The content provided here is a condensed version and may require customization based on the specific details of the article.

import time

def check_keyboard_status():
# Check the keyboard's status or connectivity
# You may need to use Logitech's SDK or API for this
# Here, we simulate the check by randomly returning True or False
return bool(random.randint(0, 1))

def keyboard_status_monitor():
while True:
if not check_keyboard_status():
print("Keyboard stopped working. Restarting...")
# Restart the keyboard or perform any necessary actions
# You may need to use Logitech's SDK or API for this
# Here, we simulate the restart by waiting for a few seconds
print("Keyboard restarted.")
print("Keyboard is working fine.")

# Delay between status checks

# Run the keyboard status monitor

In this code, we define two functions: `check_keyboard_status` and `keyboard_status_monitor`. The `check_keyboard_status` function simulates checking the keyboard’s status or connectivity using Logitech’s SDK or API. It randomly returns `True` or `False` to indicate if the keyboard is working or not.

The `keyboard_status_monitor` function continuously monitors the keyboard’s status. If the keyboard is not working (`check_keyboard_status` returns `False`), it prints a message, simulates restarting the keyboard, and then waits for a few seconds before printing a message that the keyboard has been restarted. If the keyboard is working fine (`check_keyboard_status` returns `True`), it prints a message indicating that.

The `keyboard_status_monitor` function runs in an infinite loop, periodically checking the keyboard’s status with a delay of 1 second between each check.

Reconnecting and troubleshooting USB or wireless keyboards

If your Logitech wireless keyboard is intermittently stopping working, there are a few troubleshooting steps you can try to reconnect it and get it working again.

First, make sure that the keyboard is turned on and the batteries are not dead. Replace the batteries if necessary.

Next, check if the USB dongle is properly plugged into your computer. If it’s plugged into a USB hub, try plugging it directly into a USB port on your computer instead.

If your keyboard still isn’t working, try reconnecting it to your computer. To do this, follow these steps:

1. Go to the Start menu and type “Device Manager” in the search bar. Open the Device Manager.
2. Expand the “Keyboards” section and right-click on your Logitech keyboard.
3. Select “Uninstall device” and confirm the uninstallation.
4. Disconnect the USB dongle from your computer.
5. Restart your computer.
6. After your computer restarts, plug the USB dongle back in and wait for it to be recognized by your computer.
7. Your Logitech keyboard should now be reconnected and working properly.

If these steps don’t resolve the issue, you may need to update the device driver for your keyboard or check for any software conflicts. You can also try using the keyboard on a different computer to see if the issue persists. If all else fails, contacting Logitech support or considering purchasing a new keyboard may be your best option.

Ensuring proper connection, Bluetooth, and battery power

  • Check Bluetooth connection: Ensure that the wireless keyboard is properly connected to your device via Bluetooth.
  • Reset Bluetooth settings: Reset the Bluetooth settings on your device and reconnect the keyboard.
  • Replace batteries: If the keyboard is powered by batteries, replace them with fresh ones.
  • Check battery contacts: Inspect the battery contacts on the keyboard and ensure they are clean and making proper contact.
    Replace batteries: If the keyboard is powered by batteries, replace them with fresh ones.
Check battery contacts: Inspect the battery contacts on the keyboard and ensure they are clean and making proper contact.
  • Update device drivers: Check for any available updates for the device drivers related to the keyboard.
  • Reposition the keyboard: Try placing the keyboard closer to the device or in a different position to improve the Bluetooth signal strength.
  • Remove interference sources: Keep the keyboard away from potential sources of interference such as other wireless devices or metal objects.
  • Restart the device: Restart the device and reconnect the keyboard to see if the issue persists.
  • Reset the keyboard: If all else fails, perform a reset on the keyboard according to the manufacturer’s instructions.
Was this article helpful?
Scroll to Top