How to fix Xbox ONE / Series X/S Error Code 0x80a4001a

Are you experiencing the Xbox ONE / Series X/S Error Code 0x80a4001a? Here’s a guide on how to fix it.

Check for system updates: Ensure that your Microsoft system is up to date with the latest software updates, as error code 0x80a4001a can sometimes be related to outdated system software.

Resetting Your Network Equipment

To reset your network equipment, first, unplug the power cable from your modem and router. Wait for at least 30 seconds before plugging them back in. Once they are powered back on, restart your Xbox console by holding the power button for 10 seconds. After the console restarts, check your network connection and see if the error code 0x80a4001a has been resolved.

If the issue persists, you may need to reset your network settings on the Xbox console. Go to Settings > Network > Network settings and select “Restore to factory defaults. ” This will reset your network settings and may resolve the error.

The error code 0x80a4001a on Microsoft typically indicates a problem with the Xbox Live service.

Modifying DNS Settings

To modify your DNS settings on your Xbox One or Series X/S, start by going to the Settings menu. Select Network, then Advanced settings. Choose DNS settings and set it to Manual. Enter the primary and secondary DNS server addresses provided by your ISP. Press the B button to save your changes.

After modifying the DNS settings, restart your Xbox console to apply the changes. If you’re still experiencing the error code 0x80a4001a, consider resetting your router or contacting your internet service provider for further assistance.

User Account Management

  • Go to the Xbox Live status page on the Xbox website
  • Check if there are any ongoing issues with the Xbox Live service
    Go to the Xbox Live status page on the Xbox website
Check if there are any ongoing issues with the Xbox Live service
  • If there are any issues, wait for them to be resolved before attempting to fix the error code

Restart the Xbox console

  • Press the Xbox button on the controller to open the guide
  • Select Settings
  • Choose Restart console
  • Confirm the restart

Check network connection

  • Ensure that the console is connected to the internet
  • If using a wired connection, check the Ethernet cable for any damage and ensure it is securely connected
  • If using a wireless connection, check the Wi-Fi signal strength and try moving closer to the router
  • Restart the router and modem

Sign out and sign back in to the Xbox account

  • Press the Xbox button on the controller to open the guide
  • Select Profile & system
  • Choose Settings
  • Select Account and then Sign out
  • Sign back in with the correct account credentials

Clear the alternate MAC address

  • Press the Xbox button on the controller to open the guide
  • Select Profile & system
  • Choose Settings
  • Select General
  • Choose Network settings
  • Go to Advanced settings and then Alternate MAC address
  • Select Clear

Console Restart and Power Cycle Procedures

Xbox power button

To restart your Xbox One / Series X/S, press and hold the power button on the console for about 10 seconds until it shuts off. Wait a few minutes, then press the power button again to turn it back on. If the error persists, try unplugging the power cord from the console and the outlet, then wait for about 10 minutes before plugging it back in and powering it on. This should reset the console’s power supply and potentially resolve the error.

If the issue continues, you may need to contact Xbox support for further assistance.

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