Discover the secret to reviving your favorite tunes in stereo with our exclusive guide on troubleshooting and fixing the pesky issue of one AirPod not working.
No sound or low volume in one AirPod
If you’re experiencing no sound or low volume in one of your AirPods, there are a few troubleshooting steps you can try to fix the issue.
First, make sure your AirPods are properly seated in your ears and that there is no debris blocking the sound. You can also try cleaning the AirPods with a soft, dry cloth.
If that doesn’t work, try resetting your AirPods by placing them in the charging case and holding the button on the back until the status light starts flashing.
If the issue persists, check the balance settings on your device. Go to Settings > Accessibility > Audio/Visual > Balance and adjust the slider to the center.
If none of these steps help, it’s possible there may be a hardware issue with your AirPods. Contact Apple Support for further assistance.
Fixing a non-working AirPod
If your AirPod isn’t working, there are a few steps you can take to troubleshoot and fix the issue. First, make sure both AirPods are properly seated in the charging case and that the case has enough battery percentage. Then, check if there is any debris or dirt in the charging port or on the AirPods themselves. If so, gently clean them with a soft, lint-free cloth.
If your AirPod still isn’t working, try resetting it by going to Settings on your iPhone or iPad, selecting Bluetooth, and then tapping the “i” next to your AirPods. From there, choose “Forget This Device” and then reconnect your AirPods. If all else fails, you may need to contact Apple Support for further assistance.
Resetting your AirPods
If you’re experiencing issues with one of your AirPods not working, you can try resetting them to resolve the problem. Here’s how:
1. Make sure your AirPods are connected to your iOS device.
2. Open the Settings app on your iPhone or iPad.
3. Tap on Bluetooth and locate your AirPods in the list of devices.
4. Tap the “i” icon next to your AirPods.
5. Scroll down and tap on “Forget This Device.”
6. Confirm by tapping “Forget Device.”
7. Place both AirPods back in the charging case and close the lid.
8. Wait for a few seconds, then open the lid.
9. Press and hold the setup button on the back of the case until the status light starts flashing white.
10. Reconnect your AirPods to your iOS device.
This should help fix any connectivity or functionality issues with your AirPods.
Ensuring proper charging and cleaning
- Check battery levels: Ensure both AirPods have sufficient charge by placing them in the charging case and verifying the LED indicator light.
- Clean the AirPods: Gently remove any debris or earwax from the speaker grilles and microphone openings using a soft, lint-free cloth.
- Restart your device: Power off and on your device to refresh the connection between your AirPods and the device.
- Reset AirPods: Press and hold the setup button on the back of the charging case until the LED light flashes amber, then re-pair your AirPods with your device.
- Try a different device: Connect your AirPods to another compatible device to determine if the issue persists.
- Ensure proper fit: Make sure the AirPods are securely and comfortably placed in your ears, with no obstructions blocking the sound.
- Update firmware: Check for and install any available firmware updates for your AirPods through the device settings.
- Remove and reconnect: Remove the AirPods from your device’s Bluetooth settings, then reconnect them to establish a fresh connection.
- Check for software updates: Ensure your device’s operating system is up to date, as outdated software may cause compatibility issues.
- Contact support: If the issue persists, reach out to our customer support for further assistance and troubleshooting.