Fix Printer Error Message on Windows 10 – Solutions

Having trouble with a printer error message on Windows 10? Here are some solutions to help you fix the issue.

Utilizing Windows Printer Troubleshooter

To utilize the Windows Printer Troubleshooter to fix printer error messages on Windows 10, follow these steps:

Step 1: Open the Start menu and type in “Troubleshoot” to access the Troubleshoot settings.

Step 2: Click on “Troubleshoot” and then select “Printer” from the list of troubleshooters available.

Step 3: Follow the on-screen instructions provided by the troubleshooter to diagnose and fix any printer issues.

By using the Windows Printer Troubleshooter, you can quickly identify and resolve common printer errors on your Windows 10 computer. This tool can help with issues such as spooling errors, connectivity problems, and driver conflicts.

If the troubleshooter is unable to fix the problem, you may need to check for updated device drivers or adjust printer settings through the Control Panel. Additionally, ensuring that your printer is properly connected via USB or network connection is essential for proper functionality.

Clearing the Print Spool Folder

Steps to Clear the Print Spool Folder
1. Press Windows key + R to open the Run dialog box.
2. Type “services.msc” and press Enter to open the Services window.
3. Scroll down and locate the Print Spooler service.
4. Right-click on the Print Spooler service and select Stop.
5. Open File Explorer and navigate to C:\Windows\System32\spool\PRINTERS.
6. Delete all files in the PRINTERS folder.
7. Go back to the Services window, right-click on the Print Spooler service, and select Start.
8. Restart your computer and check if the printer error message has been resolved.

Updating USB and Other Relevant Drivers

USB cable connecting to a computer

To fix printer error messages on Windows 10, it is important to ensure that all relevant drivers are up to date. This includes USB drivers and any other drivers related to your printer or computer.

Updating USB drivers:
1. Open Device Manager by searching for it in the Start menu.
2. Expand the “Universal Serial Bus controllers” section.
3. Right-click on each USB driver and select “Update driver.”
4. Follow the on-screen instructions to update the drivers.

Updating other relevant drivers:
1. Open Device Manager again.
2. Look for any drivers related to your printer or computer hardware.
3. Right-click on each driver and select “Update driver.”
4. Follow the on-screen instructions to update the drivers.

By ensuring that all drivers are up to date, you can resolve any compatibility issues that may be causing printer error messages on Windows 10. This troubleshooting step can often solve common printing problems related to spooling, connectivity, and device communication.

Checking Printer Port Settings

To check the printer port settings on Windows 10, follow these steps:

1. Open Control Panel by searching for it in the Windows Search bar.
2. Click on Devices and Printers.
3. Right-click on your printer icon and select Printer Properties.
4. Go to the Ports tab in the Properties window.
5. Check if the correct port is selected for your printer (such as USB001 or LPT1).
6. If you need to change the port, select the appropriate one from the list and click Apply.
7. Click OK to save the changes.
8. Try printing a test page to see if the error message is resolved.

By verifying and adjusting the printer port settings, you can potentially fix any issues related to connectivity or communication between your computer and printer.

Understanding Common Error Messages

  • Read the error message carefully:
    • Take note of any specific error codes or messages provided.
    • Search online for solutions related to the exact error message displayed.
  • Check the printer connection:
    • Ensure the printer is properly connected to the computer via USB or network connection.
    • Check for any loose cables or connections that may be causing the error.
  • Restart the printer and computer:
    • Turn off the printer and unplug it from the power source for a few minutes.
    • Restart the computer while the printer is still unplugged.
    • Plug the printer back in and turn it on after the computer has fully restarted.
  • Update printer drivers:
    • Open Device Manager by pressing Win+X and selecting it from the menu.
    • Locate the printer in the list of devices, right-click on it, and select Update driver.
    • Follow the on-screen instructions to search for and install the latest driver updates.

Resolving Paper and Toner Issues

If you are experiencing paper and toner issues with your printer on Windows 10, there are several solutions you can try.

First, check the paper tray to ensure it is loaded correctly and there are no jams or obstructions. Make sure the paper is aligned properly and that the tray is not overloaded.

Next, check the toner cartridge to see if it is properly installed and has enough toner remaining. If the toner is low, replace the cartridge with a new one.

If you are still experiencing issues, try restarting your printer and computer to see if that resolves the problem. Sometimes a simple reboot can fix minor errors.

If the issue persists, you may need to update your printer drivers. Visit the manufacturer’s website to download and install the latest drivers for your printer model.

Lastly, if none of the above solutions work, consider contacting the manufacturer’s customer support for further assistance. They may be able to provide additional troubleshooting steps or suggest a repair service.

Addressing Memory and Service Errors

If the connection is fine, you can try restarting the Print Spooler service on your computer. To do this, open the Run dialog by pressing Windows key + R, type in services.msc, and hit Enter. Look for the Print Spooler service, right-click on it, and select Restart.

If restarting the Print Spooler does not work, you can also try clearing the printer queue. To do this, open the Run dialog again, type in control printers, and hit Enter. Right-click on your printer and select See what’s printing. From the Printer menu, choose Cancel All Documents.

If these solutions do not work, you may need to update the printer driver. To do this, open the Device Manager by pressing Windows key + X and selecting Device Manager. Find your printer under Print queues, right-click on it, and select Update driver.


How do I fix printer error message?

To fix a printer error message, you can try unplugging and restarting the printer, checking cables or wireless connection, uninstalling and reinstalling the printer, installing the latest driver, clearing and resetting the print spooler, and changing the printer’s status to “online.”

How do I get rid of the error message on my HP printer?

To get rid of the error message on your HP printer, try turning the printer off and on. If that doesn’t work, unplug the power cable for 30 seconds and then turn it back on. If the error persists, there may be a hardware issue that needs to be addressed.

How do I fix printer queue error?

To fix a printer queue error, you can stop the print spooler, delete the print job(s), navigate to C:\Windows\System32\spool\PRINTERS to delete any stuck files, and then restart the print spooler through running services (services.msc).

What to do if printer error has occurred?

If a printer error has occurred, one solution is to switch off and restart the printer. This may resolve the issue, especially if there are any jobs stuck in the queue. After restarting, try printing again to see if the problem has been resolved.

Was this article helpful?
Scroll to Top