Samsung Laptop Touchpad Not Working – Troubleshoot with These Fixes

If you’re experiencing issues with your Samsung laptop touchpad, don’t fret – there are several easy fixes you can try before resorting to expensive repairs or replacements.

Touchpad Solutions

If your Samsung laptop touchpad isn’t working, try these fixes:

1. Check the touchpad settings in Windows 10: Go to Settings > Devices > Touchpad and make sure it’s enabled.

2. Restart your laptop: Sometimes a simple restart can fix touchpad issues.

3. Update the touchpad driver: Go to Device Manager and look for the touchpad driver. If there’s an update available, install it.

4. Disable the touchscreen: Sometimes the touchpad can be affected by the touchscreen. Go to Device Manager and disable the touchscreen temporarily.

5. Try using an external mouse or keyboard: This can help determine if the issue is with the touchpad itself or another component.

If none of these fixes work, it may be time to contact Samsung support or take your laptop to a professional for repair. Remember to stay safe when using any electronic device and always use the appropriate charger.

Updating Windows and Drivers

To troubleshoot the touchpad not working on your Samsung laptop, try updating Windows and drivers. First, check if any Windows updates are available by going to Settings > Update & Security > Windows Update. Install any updates and restart your laptop.

Next, update the touchpad driver by going to Device Manager > Mice and other pointing devices > [Touchpad name] > Update driver. Choose “Search automatically for updated driver software” and let Windows install the latest driver.

If the touchpad still doesn’t work, try uninstalling and reinstalling the driver. Go to Device Manager > Mice and other pointing devices > [Touchpad name] > Uninstall device. Restart your laptop and Windows will automatically reinstall the driver.

You can also try adjusting touchpad settings such as sensitivity and touchpad gestures by going to Settings > Devices > Touchpad. If all else fails, contact Samsung support for further assistance.

Resetting Windows OS

If troubleshooting doesn’t work for a Samsung laptop touchpad that isn’t working, it may be time to reset the Windows OS.

Here’s how:

1. Press the Windows key and select “Settings.”
2. Click on “Update & Security.”
3. Choose “Recovery” from the left-hand menu.
4. Click on “Get started” under “Reset this PC.”
5. Choose “Keep my files” or “Remove everything,” depending on your preference.
6. Follow the prompts to reset your Windows OS.

Note: Make sure to back up any important data before resetting your OS.


import subprocess

def check_device_status(device_name):
cmd = 'xinput list'
process = subprocess.Popen(cmd, stdout=subprocess.PIPE, shell=True)
output, error = process.communicate()
output = output.decode('utf-8')
devices = output.split('\n')
for device in devices:
if device_name in device:
if 'disabled' in device:
return False
else:
return True
return False

def enable_device(device_name):
cmd = 'xinput enable "' + device_name + '"'
process = subprocess.Popen(cmd, stdout=subprocess.PIPE, shell=True)
output, error = process.communicate()

def disable_device(device_name):
cmd = 'xinput disable "' + device_name + '"'
process = subprocess.Popen(cmd, stdout=subprocess.PIPE, shell=True)
output, error = process.communicate()

if __name__ == '__main__':
device_name = 'Synaptics TouchPad'
if check_device_status(device_name):
print('Device is enabled')
else:
print('Device is disabled')
enable_device(device_name)
print('Device has been enabled')

This code uses the subprocess module to execute shell commands and check the status of the device with the name ‘Synaptics TouchPad’. It also provides functions to enable or disable the device based on its current status. However, this code may not work for all Samsung laptop models and may require modifications to suit specific hardware configurations.

Hardware Troubleshooting

Problem Possible Cause Possible Solution
Touchpad not responding Driver issue Update touchpad driver
Touchpad not responding Hardware issue Replace touchpad hardware
Touchpad is slow or unresponsive Touchpad setting Adjust touchpad settings
Touchpad not working after Windows update Driver compatibility issue Roll back touchpad driver
Touchpad not working after system restore System restore issue Reinstall touchpad driver
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